. . . last fall the Supervisors awoke and put the Beta plan on hold, and directed the Library Board to plan a future direction for our libraries based on needs of and input from stakeholders. As part of this process, a public meeting was convened on June 3 by the Library Board’s Committee on Communication and Evaluation. It drew an overflow crowd of stakeholders. It did not go well.
One could sense seething in the audience. When stakeholders finally were given the opportunity to speak, the message was clear. To rebuild the trust lost by the Beta experience, stakeholders wanted to be at the table from now on through survey design, implementation, data analysis and interpretation. . . .Click here for the rest of this important commentary on our public libraries.